Who should own MR within an organisation?
Because using HoloLens within a business is relatively new, you often find that individual groups or individual departments across engineering and manufacturing, as well as sales and marketing, might be driving their own initiatives.
You don’t want to stop individual departments necessarily from researching available technologies as ‘THE’ solution, because they understand their use cases better than anybody. That said, those departments will need help and support, so IT or innovation groups will also need to be involved and need to support the end users in terms of how it might fit into the IT strategy, how it might be deployed etc.
Most big organisations will probably have a Chief Technical Officer or Innovation Manager/Director etc., who will also be looking at new technologies to see how they can help and improve the business.
To add value, HoloLens needs to solve real business problems. It’s a good idea, especially for those that have many different business units, to create some sort of shared group, where you can share experiences. But also probably more importantly, share those use cases and potential solutions, because you’re bringing even more economies of scale into the organisation.
It’s key that it has to be use case driven, which really means it has to be led by end user departments. Without a strong use case, you’re unlikely to get traction, and so the first thing people should focus on is to decide what area of the business they think using HoloLens might help them, whether it’s design, manufacturing, inspection, training or remote assistance.
Ultimately, unless it’s driven by end users, it won’t get traction in the business.