Supporting you throughout the Lifecycle

We offer high quality products underpinned by our strong relationships with the major PLM vendors, as a result we are very confident about the quality and robustness of our products. However, we also recognise that our customers also need responsive and high quality support at all stages of use of our products.

We therefore provide both help desk support and consultative support:

Our Help Desk will log errors and support you with operational problems on our products, on an on-going basis for all customers who have a subscription or maintenance contract.

Consultative support for product implementation and configuration, enabling users to get the best results from our products.

Consultancy is also available for advising on the options and benefits of using different approaches to solving a specific business problem.

Consultancy support is also available for training staff in product use and set up.

To raise a support ticket, please start here



CAD Translation

Extend the use of your 3D CAD assets by translating them to other 3D CAD or Visualization formats for internal downstream use or for collaboration with customers and suppliers.


Release more value from your proprietary 3D CAD assets by using Publish to 3D PDF to create rich intelligent documents with text and 3D content.

eXtended Reality (XR)

Collaborative XR Experiences for Design, Factory Layout, Training, Visualization and the Visual Digital Twin for AR/MR and VR. With 3D data automatically delivered by the Visualization Pipeline

Development Partners